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Q. I have many scan tools. What makes this one any better? |
A. The X431 follows the OEM tool platforms. It can perform nearly 85% of the factory tool functions on European and Asian cars, with Domestic car lines in development.
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| Q. What is the difference between coding and programming? |
A. Programming is when software is downloaded into a module to make it functional. The software may have functions within the program that can be changed to customize it for a specific vehicle. This customization is referred to as coding. |
Q. Can the unit perform programming of modules?
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A. No, it has no capability at the present time, but it will perform coding
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Q. Does the X431 come with software?
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A. Unlike most scanners, this tool comes with current software with an additional one year of updates.
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Q. How much are the updates after owning the tool for one year?
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A. After the first year, additional updates are $999 for all makes and models
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Q. How are the X431 programs updated?
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A. Through the internet to a Compact Flash card.
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When my subscription runs out will my scan tool stop working? |
A. No, you can still download up to the point where your updates expired and your tool will still function. |
Q. If I skip a year of updates do I have to pay double the next year?
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A.
No, the price would be $995.
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Q.
What connectors are included? |
A.
It comes complete with the connectors needed for all cars sold in the U.S.
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Q. What does ‘CAN’ mean?
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A. It stands for Controller Area Network. This ‘CAN’ is simply a standardize protocol for multiple modules to network together to share vital information.
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Q. Is it ‘CAN’ compatible?
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Yes, the connector is available for ‘CAN’ capable cars.
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Q. Does it have repair information built in? |
A. No, it follows the OEM scan tool protocols only.
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Q. Who is LAUNCH?
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A. The X431 parent company, LAUNCH, has demonstrated a commitment to excellence in the field of after-market automotive diagnostics since 1992. With head-quarters in ShenZhen China, LAUNCH maintains a base of over 180 distributors in more than 60 countries worldwide. They entered the U.S. market approximately two years ago.
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Q. How long is the warranty?
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A. It comes with a one year warranty
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Q. If repairs are needed, how long will it take?
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A. The unit has a simple three module design. If a section goes bad, that part is simply exchanged.
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Q. What kind of paper is used in the printer? Where do I get it?
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A. It uses calculator style thermal paper. Your dealer can supply this.
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Q. Does the unit have a battery? |
A.
No, the unit is powered by the data link connector in the vehicle or through the vehicles battery using the cigarette lighter. There is a 110V AC adaptor for powering up the X-431 when you are next to your computer to verify your recent downloads. The 110V AC adaptor should never be used when you are hooked to a vehicle.
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